Terms of Service
Last updated: 05-May-2025
Welcome to Euro Smart Homes LLC. These Terms of Service ("Terms") govern your use of our website at www.eurosmarthomes.com and related services provided by Euro Smart Homes LLC.
By accessing this website or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our site.
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1. ELIGIBILITY
You must be at least 18 years old, or that you have received permission from a parent or legal guardian to use this site and make purchases.
2. PRODUCTS & AVAILABILITY
We offer smart home products primarily sourced from third-party suppliers. Product designs, packaging, and specifications may vary slightly from the listing due to supplier differences.
3. ORDER ACCEPTANCE
We reserve the right to accept or cancel orders at our sole discretion.
4. PRICING
Prices are listed in your selected currency and exclude taxes, shipping, and customs unless stated. We may update prices or discontinue items at any time.
5. SHIPPING
Shipping times vary by destination, typically ranging from **7–30 business days**. Extended delays may occur due to customs or logistics issues. We are not responsible for such delays.
6. RETURNS
Refer to our Refund & Return Policy for eligibility. We do not accept returns for minor defects, cosmetic issues, or dissatisfaction due to supplier quality variations.
7. INTELLECTUAL PROPERTY
All content on this site, including images and branding, belongs to Euro Smart Homes LLC and may not be reused without written consent.
8. THIRD-PARTY PROVIDERS
We use external services (e.g., Shopify, Stripe, AliExpress). We are not liable for any issues related to these platforms.
9. LIMITATION OF LIABILITY
We do not guarantee that products are error-free or defect-free. By using this site, you accept all risks related to international dropshipping quality and performance. We are not liable for indirect damages, lost data, or business interruption.
10. GOVERNING LAW
These Terms shall be governed by the laws of Wyoming, USA.
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Contact: info@eurosmarthomes.com
Frequently Asked Questions
Do I need Zigbee Hub?
You’ll need a Zigbee Hub
to control your smart devices.
We recommend 1 hub
per 64 devices.
Already have a Zigbee-enabled Alexa
(like Echo Dot 5th Gen)? You
might not need a new one -
just ask us to confirm.
Are my smart devices compatible?
Absolutely! our
configurator recommends
only devices that work
together with your
existing setup
Is my existing Wi-Fi Sufficient?
Your smart devices don’t use Wi-Fi -
they talk to the hub using Zigbee.
But your Zigbee hub needs
a 2.4 GHz Wi-Fi connection so you can
control everything from your
phone - even when you're away
from home.
What About Matter?
Matter is exciting - but still finding its
footing. We chose Zigbee
because it’s ultra-reliable,
widely supported, and has years of
proven stability. Our priority
is giving you a frustration-free setup
and trusted device compatibility,
right now - not "maybe in a few years."
Zigbee works great today. No waiting, no guesswork.
What if something Breaks?
We offer a 30 day return policy.
If something goes wrong, we'll
replace or refund it - no hassle.
What if I move to a new home?
You can use your smart devices
in any home.
Just bring your Zigbee Hub
and everything will
migrate with it.
What if I'm renting?
Don't worry, you can install
your devices damage-free.
Choose non-invasive options
like adhesives or battery-
operated devices.
Where do products ship from?
We source directly from international
smart tech warehouses,
including our main logistics hubs in
Asia and the EU.
Orders are processed with priority
handling and include tracking.
Can I Add More Devices Later?
Our Zigbee hub is designed to support
64 devices, so you can easily add more
sensors, switches,lights, etc. when you're
ready. No need to reinstall or reset
-just plug, pair, and go.
Think of it like LEGO® for your home: start simple,
expand anytime.